Shipping policy for Kundali Dosh Puja Samagri online

Thank you for choosing https://kundalidosh.com/! We are committed to delivering your orders promptly and securely. If you have any questions or need assistance, feel free to contact our customer service team via Social media or chat WhatsApp at +91- 9588171115 (10:00 AM – 6:00 PM IST, Monday to Saturday).

Order Processing Time:

• Orders placed before 12 PM (Monday to Saturday) will be processed and dispatched on the same day.
• Orders placed after 12 PM will be dispatched the next business day.
• Weekend & Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day (typically Monday).

Domestic Shipping (India):

• Orders within India are typically delivered within 3-5 working days, depending on the location.
• Free shipping is available on orders above ₹499.
• Shipping Charges: If applicable, shipping charges will be calculated at checkout.

International Shipping:

• We partner with trusted courier services like DHL Express, FedEx, and UPS for international deliveries.
• Delivery Time: International orders are typically delivered within 5-7 working days, subject to customs clearance.
• Shipping Costs: Shipping costs are based on the destination and product weight and will be calculated at checkout.
• We currently ship worldwide, excluding certain restricted countries as per courier partners’ guidelines.

Customs Duties & Import Taxes:

• International orders may incur customs duties, taxes, or fees, as per the regulations of the destination country.
• These charges are the responsibility of the customer, and we recommend checking with your local customs office before placing an order.
• We are not responsible for customs-related charges or delays due to customs clearance.

Shipping Address & Delivery Responsibility:

• Please ensure the shipping address is accurate and complete. If an order is returned due to an incorrect address, the customer will bear the reshipping costs.
• Once an order is marked as “delivered” by the courier, we are not responsible for lost or stolen packages. Please check with your local post office or delivery service if this occurs.

Shipping Delays & Unforeseen Circumstances:

• While we strive to deliver orders on time, delays may occur due to factors beyond our control, such as customs processing, weather disruptions, high demand periods, or strikes.
• In case of a significant delay, we will inform you via email or WhatsApp.

Tracking Your Order:

• Once your order has been dispatched, you will receive an email with tracking details. You can track your shipment on the carrier’s website for real-time updates.

Returns, Refunds & Exchanges:

• We want you to be fully satisfied with your purchase. Please refer to our Return & Refund Policy for more details on returns, refunds, and exchanges.